Qatar’s
national telecoms provider, Ooredoo, hosted a three-day workshop to raise awareness among the elderly community on
measures they can take to avoid being victims of fraud.

The
workshop provided over 45 participants with guidelines to follow in case they
were to receive fraudulent calls or WhatsApp messages. Another key highlight of
the initiative included a step-by-step tutorial on how to safely use the
Ooredoo application on varying platforms and devices.

Ooredoo
Qatar’s Director of PR, Sabah Al Kuwari, spoke about taking a practical
approach to supporting the community with their digital safety, saying:

“It
was incredibly important to us that we mobilised a workshop to establish some
groundwork around using the Ooredoo App, tackling the problem of online and
mobile fraud, and raising awareness for our loyal elderly consumer base, who
have been consistently targeted in the past.”

Al
Kuwari also spoke about why Ooredoo’s commitment to support its users is
crucially paramount, adding:

“We
take our corporate social responsibility seriously and care about all our
users, both young and old. It is vital to us that they have a safe and pleasant
experience over our channels. This is why we are grateful for the support and
expertise of Ehsan in assisting us in bringing more awareness, communication
and togetherness around this topic, and we plan to monitor any digital
community needs for further workshops of this calibre in the future.”

Khaled
Abdullah, Ehsan’s Director of Community Awareness and Communication, and Jaber
Al Marri, Ehsan’s Head of Media, were also present at the activities. Al Marri
shared his appreciation for the inclusivity that Ooredoo displayed, saying:

“It’s
our pleasure to join hands with Ooredoo on this crucial initiative for our
elderly beneficiaries. We work with Qatar’s
elderly community to help them continue to develop their
skills and knowledge and we are proud that this workshop served its purpose in
helping participants navigate and adapt to digital challenges .”

Ehsan
is renowned for providing resources for Qatar’s elderly citizens to increase
their productivity and participation in society, helping train and keep them
actively involved in Qatar’s vision for education and learning, a cause which
Ooredoo has long been affiliated with.